Job Alert: Hiring Now

Construction Manager – Residential Development , Customer Service Manager (Residential Developer) ,Finishing Supervisor – Construction (Residential) , Project Manager – Construction (Mid-Rise / High-Rise), Service Manager – Mid-Rise Residential Developer & Customer Service Representative-Outbound Calls – 2 Positions

Construction Manager – Residential Development
Location: Stoney Creek, ON
$100,000 to $120,000 + Benefits

The key overall objective of the Construction Manager is to plan construction projects and oversee their progress along the way in a timely and cost-effective manner. You will be responsible for budgeting, organization, implementation and scheduling of the projects to name a few.

•Conduct site and safety inspections, attend progress meetings, review incidents, near misses, and implement continuous improvements to ensure that project safety standards, legislation, and environmental programs are followed
•Oversee projects to ensure completion is as per design, budget, and schedule
•Lead pre-construction process and contribute to estimate, proposal, and/or presentations
•Monitor project performance status reports for schedule, costs, equipment, people resources, materials, safety and environment, cost forecast and quality control
•Monitor production and review site works to ensure project timelines, cost, and quality objectives are met
•Review bid specifications and budget compliance
•Foster a culture that promotes identifying potential project constraints and problem solving
•Manage progress preparation payments to subcontractors and trade contractors
•Review and continuously improve project procedures and operating guidelines
•Oversee change management process and manage any large changes or disputes
•Oversee overall project closeout, including document management, maintenance and warranty manuals, deficiencies, and warranty work.
•Ensures all owner, partner, and project policies, procedures, and standards are followed
•Oversee and lead the entire project team consisting of direct and indirect reports (Project Manager, Assistant Project Managers, Coordinators, Superintendents, Project Engineers, etc.)
•Provide mentorship and coaching management for all project team members
•Collaborate with HR to delegate and oversee tasks related to training and onboarding new employees and assist in the recruitment of new team members to the construction team
•Maintain familiarity with WHMIS, WAH, WSIB and OHSA safety responsibilities and duties;
•Time manage yourself with meeting deadlines and project requirements;

Requirements:
•Minimum 5 years’ experience ma #projectmanagers naging a variety of residential/mixed-use construction projects for the owner/developer
•University degree and/or training in construction management engineering or related field.
•Ability to effectively resolve conflict in a manner that is consistent with our core values and ensures strong working relationships in the future.
•Proven success and passion for building and sustaining strong relationships with team members
•Proficiency in Microsoft Office, including Outlook, Word, Excel
•Proficiency in Procore/Builder Lynx/BIM.

If interested, please forward updated resume at Mississauga@staffmax.com

Customer Service Manager (Residential Developer)
$80000 to $90000 + Benefits
Stoney Creek, ON

The Customer Service Manager leads and manages a superior post-construction team. They are responsible for delivering a quality finished home to the Homeowner’s satisfaction and in accordance to standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reporting to the Director of Construction, the Customer Care Manager in this position will involve (but is not limited to) carrying out the following tasks, and includes working with a team of trades and other technical professionals, to achieve this:

• Manage department to minimize and prevent Tarion intervention
• Meet with difficult homeowners to rectify their complaints to avoid requests for conciliation as required
• Meet with homeowners who have requested conciliation, investigate their complaints, and update the Director of Construction, GM, and President, with the findings
• Attend conciliations, or tribunal hearings as a Company representative, as required
• Comply with findings of the Tarion Conciliation Report and ensure repairs are completed within specified time frames
• Ensure all warrantable repairs are scheduled and completed to minimize repeat trade visits, and to address repairs within a timely manner
• Ensure that all warranty work is being conducted by the Trades and not Service Technicians
• Manage the resolution of Service / Trade disputes and conduct regular service meetings with difficult trades as required, notifying & inviting the Director of Construction and GM
• Ensure all warranty documents have been delivered and reviewed with the homeowner on closing
• Ensure homeowner understands the PDI, closing, follow up, and warranty process via an educational seminar and homeowner interactions
• Ensure PDI appointments are scheduled with homeowners and PDI staff
• Conduct PDI’s when required

REQUIRED SKILLS & QUALIFICATIONS:

• Minimum of 3 years experience in similar role
• Thorough understanding of Tarion Warranty Program
• Thorough understanding of Ontario Building Code
• MS Office, Builder Lynx

If interested, please forward updated resume at Mississauga@staffmax.com

Finishing Supervisor – Construction (Residential)
Salary – $90,000 – $120,000 + Benefits
Grimsby, ON
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure compliance with Health and Safety Policy at all times and maintain a clean and safe job site at all times ensuring that the requirements of the Occupational Health and Safety Act are enforced and maintained.
• Ensure that all work is performed by contractors and suppliers to contract documents (including drawings, specifications and contract scopes of work), with due regard to quality control and contract document compliance; report any discrepancies or omissions directly to
the Project Manager and Site Supervisor
• Work with the Site Supervisor and Project Manager to ensure appropriate action is taken in cases where contracts, plans, and specifications are inadequate or incomplete
• Attend and document scheduled Contractor and Consultant meetings as well as project meetings
• Maintain a daily log and track any pertinent discussions, site visitors, meetings, and problems encountered, to become a part of the project record
• Ensure that all inspections, Occupancy Permits, and possession dates have been achieved to the satisfaction of the Project Manager and local Building Inspectors confirming that the houses are being constructed within the Ontario Builders Code (OBC).
• Review and maintain the construction finishing schedule and ensure that all contractors and suppliers meet project milestones on time and on budget
• Prepare and expedite project deficiency lists
• Provide leadership and maintain a working relationship with all Contractors, Suppliers, Vendors and site team and encourage a positive work environment
• Responsible for new home completion from drywall stage to closing
• Supervision of construction activity for each home/unit on a daily basis, ensuring all customizations ordered by the purchaser is complete.
• Coordinate and ensure house is ready for Pre Delivery Inspections.

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Minimum 4 years of experience as a Site Superintendent working in new-build construction
specifically mid-rise residential projects
• Construction Management certificate/diploma or Trade Qualification is considered an asset
• Demonstrated success in working on high-end finishing’s
• Demonstrated understanding of construction terms, scheduling and planning concepts
• Ability to handle high-pressure situations and stay composed while working under pressure,
leading by example and maintaining a high standard of professionalism
• Proficiency with construction drawings, Microsoft Office, Procore and strong writing & communication skills
• Demonstrated skills with planning, organization and the ability to multitask, as well as
leadership and supervisory skills
• Customer service experience and the ability to problem solve in an effective manner
• Valid Driver’s License (G)

If interested, please forward updated resume at Mississauga@staffmax.com

Project Manager – Construction (Mid-Rise / High-Rise)
Salary: $110,000 to $130,000 + Benefits
Stoney Creek, ON
Role Specifics:

• Effectively manage a team of Project Leaders in the planning, designing and development of construction specifications, regulations and redevelopment programs in relation to all buildings and facilities
• Assisting in project takeoff, providing estimates on materials and costs
• Working with governmental approval agencies along with any affected homeowners and businesses to ensure successful design and construction
• Providing direction to consultants to ensure that projects are completed on time, within budget
• Preparing all site works and resolving issues as required
• Resolving issues impacting project timelines
• Forecasting budgets
• Applying for permits and issue various construction documents
• Attending regular client and site meetings to ensure the project stays on schedule and within budget
• Conducting performance audits, obtaining sign offs and releases
• Participating in preparing contracts for the project
• Project logs
• Preparing all necessary target reports as required
• Overseeing safe work practices and establishing new safety standards
• Carry out additional tasks as assigned

Qualifications

• Registered Professional Engineer or Licensed Professional Architect (preferred)
• Min. 5 years of people management and project management experience.
• All designations such as PMP, Gold Seal and LEED are assets in obtaining and performing this job.
• Knowledge of the Occupational Health and Safety Act as it applies to construction projects.
• Strong interpersonal skills and the ability to negotiate
• Thorough understanding of construction drawings and an acute eye for detail
• Thorough working knowledge and understanding of all project management control systems (scheduling, estimating, cost control, tendering and procurement)
• Experience working on owner side real estate development environment
• Proven ability to work well under pressure, particularly when faced with unexpected occurrences or delays
• Able to work independently and as part of a team
• Excellent organizational skills
• Valid Class G driver’s license with the ability to travel as required to various job sites

If interested, please forward updated resume at Mississauga@staffmax.com

Service Manager – Mid-Rise Residential Developer
Salary: $80,000 to $90,000 + Benefits
Stoney Creek, ON

Duties and responsibilities include but are not limited to the following:

• Provide guidance and support to Customer Care team
• Manage department to minimize and prevent Tarion intervention
• Meet with difficult homeowners to rectify their complaints, to avoid requests for conciliation as required and update the Director of Construction, GM, and President, with the findings
• Attend conciliations, audits, or tribunal hearings as a company representative, as required
• Comply with findings of the Tarion Conciliation Report and ensure repairs are completed within specified time frames
• Ensure all warrantable repairs are scheduled and completed to minimise repeat trade visits, and to address repairs within a timely manner
• Ensure that all warranty work is being conducted by the Trades and not Service Technicians
• Manage the resolution of Service / Trade disputes and conduct regular service meetings with difficult trades as required, notifying & inviting the Director of Construction and GM
• Ensure all warranty documents have been delivered and reviewed with the homeowner on closing
• Ensure PDI appointments are scheduled with homeowners and PDI staff
• Conduct PDI’s when required
• Ensure homeowner understands the PDI, closing, follow up, and warranty process via an educational seminar and/or homeowner interactions

Qualifications

• Minimum completion of high school
• Minimum 3 years of experience in Customer Care and new builds or similar role
• Thorough understanding of Tarion Warranty Program
• Thorough understanding of Ontario Building Code
• Proven ability to work well under pressure, particularly when faced with unexpected occurrences or delays.
• Able to work independently and as part of a team
• Excellent organizational skills
• Valid Class G driver’s license with the ability to travel as required to various job sites
If interested, please forward updated resume at Mississauga@staffmax.com

Customer Service Representative-Outbound Calls – 2 Positions
$18-22/hr – Full Time
Brampton, ON

Our client is looking for Customer Service Representative .You will promote customer satisfaction by converting incoming customer calls into booked service appointments as well as new business.

Nice to have
Demonstrate strong command of English in both written and verbal communication.
Effectively communicate with customers by using a professional tone and complying with the call guidelines.
Listen to customer needs or desires and identify/recommend the appropriate service.
Respond to customer difficulties in a productive and amicable manner.
Maintain clear communication with dispatch and your manager.
Learn about client’s services thoroughly to answer any questions from customers, as well as introduce customers to other service offerings.
Maintain and update our customer database with complete and accurate information.
Provide customer feedback to other departments to help improve sales, promotion of services and business processes.
Participate in ongoing training so that you grow and develop in keeping with Dr HVAC’s business needs.
Be flexible in working normal shift hours any time between 8am and 8pm, Monday to Friday and on weekends.
Be flexible in meeting requirements as the business evolves.

Technical Requirements
Proficiency in Microsoft Office Suite (including Word, Excel, PowerPoint)
Proficiency in the use of Customer Relationship Management Software and other computer software tools

If interested, please forward updated resume at Mississauga@staffmax.com