Hiring Now: Office Administrator & Inside Customer Service/Order Desk Administrator

1. Office Administrator
   $19 to 20/hr – Fulltime – Permanent
   Mississauga, ON

Objectives & Measurement – Key Responsibilities:

• Supporting the President and COO with communications to team members, clients and guests.
• Managing President’s calendar, scheduling online and onsite meetings and conference calls, and make travel arrangements.
• Drafting, formatting, proofing and distributing correspondence, briefing notes, memos, reports and presentations in both French and English.
• Providing administrative support to ensure efficient operation of office.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Overseeing special projects and tracking progress towards company goals.
• Completing operational requirements by scheduling and assigning administrative projects and expediting work results.
• Supporting team by performing tasks related to organization and strong communication.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Handling company’s social media, mail chimp and website.
• Helping team members for questions/issues as they arise.
• Administration, communication and monitoring team for compliance to National Standards
• Answering phone calls, schedules meetings and supports visitors.
• Carrying out administrative duties such as filing, typing, copying, binding, scanning etc.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Monthly, quarterly and annual reporting to management:
§ Maintain and prepare scheduled reports;
§ The team for compliance to National Standards;
§ Training and Coaching of existing and new team members;
§ Monthly Sales Reporting to International.
• Preparing Franchise contract documents and letters
• Assisting in recruiting prospecting activities to grow nationally.
• Developing productive and supporting relationships with team members.
• Regular update of internal formal documents related to business process and procedures.
• Helping and perform other tasks, including work on strategic projects and other duties as assigned
• Assisting as backup for Inventory Management
• Other administrative and clerical support as assigned.

Please forward updated resume at Mississuga@staffmax.com

2. Inside Customer Service/Order Desk Administrator
$18 to 19/hr – Full Time – Permanent
Mississauga, ON

Objectives & Measurement – Key Responsibilities:
• Provide clerical and administrative office duties including, reception phone – meet and greet clients and visitors, handle couriers etc.
• Reads and routes incoming mail. Locates and attaches appropriate file to correspondence.
• Daily shipping & receiving
• Updating and reviewing inventory lists, cost sheets for accuracy.
• Research and coordinate with various vendors in purchasing and stock inventory.
• Monitor and coordinate inventory requirements, such as minimum maximum levels,
• Receive and review orders in a timely manner
• Invoice using QuickBooks and process payments.
• Processing and closing orders into internal database management software, ensuring accuracy
o Match all packing slips with appropriate invoice and PO and scan as a package to the appropriate electronic folder
o Organizes and maintains filing system and files correspondence and other records. Scanning all documents to their appropriate electronic folder.
o Ship out orders accurately through different carriers utilizing appropriate shipping methods.
o Prepare shipping package, which includes: bill of lading, occasional logistics, picking sheets, address labels, NAFTA documents (when required) and commercial invoice
• Produce accurate, timely and efficient documentation of all inventory transactions.
• Handle emergency orders
• Monthly, quarterly, and annual reporting to management:
o Maintain and prepare weekly schedule reports
o Compiling inventory reports and issuing them to management
o Quarterly and year-end inventory counts
o Investigating inventory shortages and discrepancies
o Maintain accounting system inventory database
o Accounts Receivable reporting and Collections, when necessary
o Month end procedures and reports
o Assists with research, and compiles and transcribes statistical inventory reports
• Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.
• Ensure that inbound and outbound shipments are accurate and free of errors, omissions or damages.
• Provides internal customer service assistance to team members for sales orders and other questions/issues as they arise
• Responds to inquires in a timely and courteous manner; delivers strong service and salesmanship on the phone or email.
•Develops productive and supportive relationships with team.

If interested, please forward updated resume at Mississauga@staffmax.com